Television services provider

The challenge

Customers with digital television want their TV receiver to be replaced quickly in case of issues. Their provider wants to meet their needs as well as ensure high financial returns on each receiver. On top of all that, operations need to be sustainable.

Drake & Farrell - Provider TV-diensten
Drake & Farrell - Provider TV-diensten

The solution

Product recalls, testing, refurbishing, kitting, shipping… Drake & Farrell does it all. Whilst consumers get new TV receivers, we are already testing the returned products. If it is a matter of small repairs or software updates, we take care of that immediately. In order to move quickly and harvest usable parts, we provide our own adequate supply of new parts. Any non-usable parts will be recycled. Sustainable and cost-reducing.